Building and Managing a Virtual Law Firm

Consistently delivering exceptional client service in a cost-effective economical manner (while providing the law firm owner or partners with a reasonable level of profit) is one of the best ways that law firms can manage the overall client experience and improve loyalty and retention of clients, lawyers, and staff. Many law firms are discovering that they can reduce their overhead and increase their reach and flexibility by implementing various virtual law firm/office approaches. This program provides insights and tips on building and managing a virtual law firm or office. Topics include: meeting with clients and communicating with team members; reasons to consider a virtual office; performance management; virtual staff; electronic security; insurance considerations; virtual practice trends; and much more. A discussion on the myriad of professional, ethical and management issues that arise in this unique environment is also provided. 

 

 

Then join us on the web! The seminar will broadcast live via webcast, allowing attorneys to attend remotely! For more information and to register, please visit: http://isba.fastcle.com/store/seminar/seminar.php?seminar=6777

 

 

 

 

 

 

 

 

This segment explains the primary features of a “virtual practice” and discusses various management issues an attorney must consider before launching a virtual law firm. Topics include meeting with clients, communicating with team members, and performance management. Virtual practice trends, models, and formats are also explored.

 

In this segment, the speaker discusses the unique professional and ethical risks that arise when managing a virtual practice.

 

Throughout this panel presentation, the speakers offer practical advice and tips for managing a virtual law firm – from IT platforms and virtual staff to online security, insurance considerations, and file/record issues.

Dawn Wall, Costigan & Wollrab, PC, Bloomington (moderator)