August 22, 2013
12:00 – 1:00 p.m.
1.00 MCLE hours
(map and directions)
As companies continue to try to focus on their core competencies, make the most of their resources, and cut costs, they turn increasingly to outsourcing key functions to third parties. Outsourcing can involve sales functions, customer service, or business processes like IT. The attraction of outsourcing – better performance at lower costs – obscures the complexity of the underlying agreements. The draftsman must consider not only the scope of services to be performed today but how the services may change over time and what that means for pricing or fees, liability and the allocation of risk. Attorneys must also consider how performance is measured or standards satisfied and ultimately how to exit a contact if need arises. This program will provide you with a framework for understanding the types of outsourcing agreements and a guide to their most highly negotiated provisions.
Raymond W. Bertrand, Paul Hastings LLP, California