Subject Index Law Practice and Office Management

Measuring Growth

By Erica Fujimoto
July
2018
Column
, Page 48
Tips for creating key performance indicators and using the data you already have to measure them.

Taking Your Smartphone on Vacation

By Jeffrey R. Schoenberger
June
2018
Column
, Page 42
Guilt-free tips for when you need to check your email inbox during vacation.

Everything Has a Process - Here’s How to Improve Yours

By Erica Fujimoto
May
2018
Column
, Page 54
In last month's column, we learned how to identify different processes in your firm. Now learn how to improve them.

Everything Has a Process - Here’s How to Identify Yours

By Erica Fujimoto
April
2018
Column
, Page 54
Process mapping is a great technique to help you streamline workflow. Find out why it might be right for your office.

Referring with Style

By Ed Finkel
January
2018
Cover Story
, Page 22
Referring a case can be good for all concerned - referring lawyer, recipient, and client. But make sure you understand referral ethics and follow best practices.

Chicago firm’s new client-centric website opens up about fees

By Matthew Hector
December
2017
LawPulse
, Page 10
Levenfeld Pearlstein's website redesign pulls back the curtain on billing options and adds other features that put the focus on clients and their needs.

From the Newsletters - Confronting the inevitable: Succession planning for lawyers.

December
2017
Article
, Page 38
An ISBA special committee is exploring ways to make sure lawyers have succession plans in place when they die, become disabled, or otherwise discontinue practice.

Office 365: Understanding the Benefits and Busting the Myths

By Jennifer Ramovs
December
2017
Column
, Page 40
Learn why Office 365 might be the right choice for you and your firm.

Wrap it Up!

By Jennifer Ramovs
November
2017
Column
, Page 52
What you should be doing to close out your firm's fiscal year 2017.

Eyes Wide Open

By Jennifer Ramovs
September
2017
Column
, Page 46
What you need to know about starting your own firm.

Partnering with Online DIY Services: The Plusses and Perils

By Ed Finkel
September
2017
Cover Story
, Page 22
Chicago-based Road to Status provides immigrants with a DIY application process and attorney referrals. What are the pros and cons for lawyers in joining forces with online legal-service providers?

Mapping Your Client’s Journey

By Ed Finkel
August
2017
Cover Story
, Page 26
What's the experience like at your law firm for the people who matter most - your clients? Isn't it time you asked them?

Moving Toward a Paperless Office

By Steven J. Best
August
2017
Column
, Page 48
Ten tips to help you transition to a paperless office.

Staying safe out there

By Matthew Hector
August
2017
LawPulse
, Page 12
Before there was cybersecurity there was…security. Are you as safe in your office - and your home - as you should be?

From the Newsletters - The checklist manifesto for lawyers

July
2017
Article
, Page 46
Like doctors and airline pilots, lawyers should use checklists to avoid errors and improve efficiency.

Law firm offers second opinions for clients

By Matthew Hector
July
2017
LawPulse
, Page 12
Chicago-based Valorem Law Group offers second opinions to clients who have questions about the legal advice they've been getting.

The Training Conundrum

By Jennifer Ramovs
July
2017
Column
, Page 50
Learn why technology training is the last thing you should be cutting from your budget.

Improve Your Document Drafting With Templates

By Barron K. Henley
June
2017
Column
, Page 46
Learn to use templates to make document drafting more efficient and less prone to errors.

Digital-Age Document Management: A How-to Guide

By Ed Finkel
May
2017
Cover Story
, Page 20
Document management is so much easier in the digital age (think searchability) - and so much harder (think security). But with mandatory e-filing coming soon to Illinois, the stakes for getting it right have never been higher.
1 comment (Most recent May 6, 2017)

Enhancing Mail on Your Mac

By Jeffrey R. Schoenberger
May
2017
Column
, Page 42
Tips for making the most of your Mac's default email application.

Choosing the Right Remote Access Solution

By Joseph S. Marquette & Brian Guscott
April
2017
Column
, Page 49
Will screen sharing do the job or should you use a point-to-point connection?

Moneyball for Lawyers

By Ed Finkel
April
2017
Cover Story
, Page 26
When it comes to optimizing your business, do you trust your gut? Don't. If you aren't using data to measure what works and what doesn't, you can't be sure you're winning the game.

Robots invade Seyfarth

By Matthew Hector
April
2017
LawPulse
, Page 22
Seyfarth Shaw is using software robots to do some tasks in one tenth the time it takes a human.

From the Newsletters - 10 Cybersecurity Tips for Lawyers

March
2017
Article
, Page 36
Are your passwords strong? Do you change them regularly? These and other practices will help you protect client information and keep hackers at bay.

Transform Your Practice with a Business Plan

By Ed Finkel
March
2017
Cover Story
, Page 32
Kerry Lavelle used a business plan to grow his firm from five to 24 lawyers. You can do it, too, he says.

Making the Most of Online Client Reviews

By Ed Finkel
February
2017
Cover Story
, Page 22
Online reviews are scary - and for most lawyers, inevitable. Attorneys need to promote and defend themselves online without being defensive. Here's how to respond to negative reviews and otherwise manage your online reputation.

What to Do When It’s Time to Change Software Systems

By Steven J. Best
February
2017
Column
, Page 48
So you've decided to switch software systems - now what? Here are some tips to keep in mind as you plan your transition.

From the Newsletters - Talking the Talk to Problem Clients

January
2017
Article
, Page 47
Managing difficult clients is easier when you control expectations and set ground rules.

Is it Really Time to Change Software Systems?

By Steven J. Best
January
2017
Column
, Page 48
Your staff says your software "doesn't work," but replacing it might not be the answer. Here's what to ask to find out.

ISBA ethics opinion OKs storing client info in the cloud

By Matthew Hector
January
2017
LawPulse
, Page 14
Lawyers can store client information on cloud-based servers, an ISBA ethics opinion says, but only if they take the proper precautionary steps.

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