Best Practice: Ideas for resolving partner conflict
Asked and Answered
By John W. Olmstead, MBA, Ph.D, CMC
Q. We are based in Kansas City, Missouri. We have two partners, two associates, five staff members, and have been together for 6 years. The firm is the result of a merger of each of the two partner's practices a few years ago. The integration has not gone well. We are quite polarized. Each partner operates as a separate island, does his own thing without regard for the other partner, and staff follow suit. Each partner has very different practice values, approaches to practice, and goals. Conflict has escalated to the point when productivity and profitability has suffered and everyone is miserable. Would you share your thoughts?

