Practice HQ Resource: Improving Communications Through Technology and Policy

What better way to start the New Year than by evaluating the way you communicate with clients?
A recent American Bar Association study reported that 17 percent of all malpractice claims are the result of a poor attorney-client relationship, and nearly 75 percent of all grievances filed against lawyers are the result of poor communication.
In the spring, members of the ISBA will elect a third vice president, 11 seats on the Board of Governors, 45 seats on the Assembly in Cook County, and 88 seats on the Assembly outside Cook County.
Asked and Answered