Having trouble receiving E-Clips or Section Newsletter emails?
If you are having delivery issues, please start by whitelisting us in your email program.
If you are not receiving an expected email from us, first whitelist the ISBA. Each email program has a different method of whitelisting. Some might prompt you to add the ISBA to your contacts or to a safe-sender list. Ideally, you want to whitelist isba.org to capture any email from us. But, if you must put in a full email address, use email@example.com.
Here are instructions on how to whitelist for some of the more popular email programs. If your email program isn't included in the list, please consult your email program's help option or search the web for the name of your email program and whitelist instructions.
Note to Gmail users: If you don't see our messages in your junk folder, it is possible they are being sent to the "Promotions" tab in Gmail. You can prevent emails from being sent to that tab by right-clicking on the message, selecting "Move to tab," and then choosing "Primary."
If you have whitelisted us and the issue persists, please email Members Services. After we confirm that we are sending emails to you, we will forward you information to share with your email-service provider to help resolve the issue.