Articles on Clients

Getting and keeping clients By John L. Nisivaco Young Lawyers Division, August 2004 Most lawyers understand the importance of networking, but they aren't sure how to do it.
10 business development resolutions By Michael Cummings Young Lawyers Division, February 2004 It is natural at this time of year to set goals for the upcoming year. So, what kind of results do you want to create for your personal practice this year?
Dealing with emotionally distraught and irate clients By Jeffrey A. Rouhandeh Law Office Management and Economics, Standing Committee on, January 2004 The business of law is service-oriented. This means you deal with people on a one-to-one basis just like a retailer or plumber.
How to charge more than other lawyers and attract better clients By Trey Ryder Young Lawyers Division, October 2003 Why it's sometimes better not to lower your fees.
Handling a client By Donald C. Schiller Young Lawyers Division, August 2003 If a client has confidence and trust in his or her lawyer, he or she will not be difficult for the lawyer to manage.
The initial interview and client relations By James H. Feldman Young Lawyers Division, April 2003 The first meeting with the potential client is probably the most important one in the attorney-client relationship and possibly for the case itself.
The lawyer as counselor: Do you have the skills to be a truly effective helper? By Rich Sheehy Elder Law, October 2002 Like doctors, nurses, social workers, and counselors, lawyers are in the business of helping their clients. While this help centers primarily on "legal problems," the desired outcome should be that the client receives the assistance he or she needs--whatever form that assistance might take.
The lawyer as counselor: Do you have the skills to be a truly effective helper? By Rich Sheehy Corporate Law Departments, August 2002 Like doctors, nurses, social workers, and counselors, lawyers are in the business of helping their clients. While this help centers primarily on "legal problems," the desired outcome should be that the client receives the assistance he or she needs--whatever form that assistance might take.
Old soldiers never die … do the myths By Matt Maloney General Practice, Solo, and Small Firm, January 2002 My career started in early September 1973. Direct contact with clients, old and new, began immediately.
Keeping things simple By Michael H. Erde Business Advice and Financial Planning, February 2001 I just read an article in a business publication quoting a person who thought that Fannie Mae was a funny name for a mortgage company.
Miscommunication or the art of not telling clients what they need to know By Matt Maloney General Practice, Solo, and Small Firm, April 2000 Lawyers think that they are great communicators. This belief stems from the fact that they communicate with other lawyers and good communication gets things done. In the quest for being concise, exacting, terse or being just plain, we often forget that our audience is more people and less lawyers. Paying attention to these topic areas and thoughts may help all of us. Clients are not lawyers.
Crazy times, crazy clients By Joseph Dailing Law Office Management and Economics, Standing Committee on, June 1999 We stopped at six, and I noticed for the first time that he had not pushed a button, had not selected a floor. He was following me. I made a quick exit, and I stepped into the splendid marble foyer of Draka & Sweeney.

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