Publications

Section Newsletter Articles on Law Office Management

To lead or to manage By Maximilian M. Prusak Law Office Management and Economics, Standing Committee on, January 2007 If your office is not acting as a team working for the same goal, try a little less management and a little more leadership.
Utilization of paralegals in Illinois: The secret to a more efficient and profitable law practice By Tom Higgins Law Office Management and Economics, Standing Committee on, January 2007 In growing numbers, Illinois law firms have pursued the opportunity to hire a qualified paralegal in circumstances that may have dictated hiring a new associate in the past.
Electronic communications & records: Metadata, security, and more By Robert G. Moss Legal Technology, Standing Committee on, October 2006 It would be fair to say that the field of legal ethics is increasingly concerned with issues raised by new kinds of information and communication technology.
Are you ready for tsunami, a Katrina, fire or terrorists? By Thomas J. Brannan Law Office Management and Economics, Standing Committee on, September 2006 Granted, in Illinois, we are unlikely to suffer the rampage of a Tsunami or a Katrina, but tornadoes are common to Illinois, potential for fires is a part of life, and terrorists may strike anywhere—in fact, your own personal terrorist could be a disenchanted client seeking revenge.
Practice Alert: Contingencies By Matt Maloney General Practice, Solo, and Small Firm, June 2006 Have you considered "partial disability" as part of your practice's disaster-preparedness plan?
Exceptional client service in law firms: Tips for rewarding and recognizing employees By John W. Olmstead Law Office Management and Economics, Standing Committee on, December 2005 By regularly rewarding and recognizing your attorneys and staff when they exhibit positive client service behaviors, rather than only noticing and commenting when they do something wrong, you help motivate them to keep up the good work and internalize the behavior.
Exceptional client service in law firms: Analyzing and reporting your client satisfaction survey results By John W. Olmstead Law Office Management and Economics, Standing Committee on, September 2005 You have completed your telephone or mail client survey campaign. Completed questionnaires are everywhere.
Exceptional client service in law firms: Developing your client service improvement plan By John W. Olmstead Law Office Management and Economics, Standing Committee on, September 2005 Nothing is more important to your firm's future than exceptional client service. An effective client service improvement program is one of the most important marketing initiatives that a firm can undertake.
Law firm planning & design: Part 3 By Daniel G. Jay Law Office Management and Economics, Standing Committee on, June 2005 The conference center concept has profoundly changed how many firms greet and accommodate their visitors.
Law firm planning & design: Part 2 By Daniel G. Jay Law Office Management and Economics, Standing Committee on, March 2005 Part 2 of a three-part article designed to help attorneys in planning and designing their law firms.
Seven tips to help your legal practice run more smoothly By Justin Heather Young Lawyers Division, February 2005 Whether you are a new member of the bar or a seasoned associate, there are several items to keep in mind to make your practice, and life, run more smoothly.
Attracting business 101 By Donald E. Weihl Law Office Management and Economics, Standing Committee on, January 2005 In the March, 1995 issue of The Bottom Line (Vol. 16, No. 3), an article appeared entitled "Rainmaking." The article included 10 suggestions in the form of practice tips for improving a lawyer's ability to attract business.
Back to basics: Tips to stay organized and productive throughout your work day By Christopher D. Oakes Law Office Management and Economics, Standing Committee on, January 2005 Anything that prevents you from effectively achieving your daily goals makes you not only inefficient but robs you of billable time.
Law firm planning & design: Part 1 By Daniel G. Jay Law Office Management and Economics, Standing Committee on, January 2005 During the course of 20 years of planning law offices, patterns are identified and analyzed. These patterns turn into valuable lessons for firms considering a relocation or renovation of their law offices.
The organizational life blood for law firm profitability: Active coordinated communication By Dr. Thomas J. Venardos Law Office Management and Economics, Standing Committee on, January 2005 A new generation of law firm lawyers need new tools to maximize profitability.
The making of a 21st century law firm By Laura Leckrone Law Office Management and Economics, Standing Committee on, October 2004 By implementing strategic management practices, firms can take hold of the changing market and better compete in today's economy.
Firm meetings, or “If you pay them, they will come” By Walter Kilgus General Practice, Solo, and Small Firm, January 2003 In a recent discussion with a colleague, the conversation turned to the mechanics of operating a small firm.
It’s time By Donald E. Weihl Law Office Management and Economics, Standing Committee on, January 2002 In the October, 1991, poll conducted by the section council, articles on efficient use of attorneys' time ranked high in the responses as a desired subject of attention in the newsletter.