Asked and Answered

By John W. Olmstead, MBA, Ph.D, CMC

Q. I am the owner of a five attorney firm in Austin, Texas. My accounting/office manager has just advised me that she is resigning her position as a result of her husband's job being relocated. She is the best employee I have had the pleasure of working with and I am not sure where to start regarding finding her replacement. She will be hard to replace - not just her skills - but her manner, relationship with me and other members in the firm, clients, etc. She is truly a class act. I would appreciate any thoughts that you may have.