Asked and Answered
By John W. Olmstead, MBA, Ph.D, CMC
Q. I am the managing partner in a three attorney firm and am having problems with office staff members getting along. Office conflict is rampant. Any suggestions?
A. You must begin by identifying some of the causes. Poor communications often can be the root cause of such problems. Interview each of your staff members individually and probe. What do they think? Is communications a problem? Are roles, duties, and responsibilities clarified? Lack of clarity can in these areas can lead to turf wars. You may want to design job descriptions for each employee and clarify roles, duties, and responsibilities for each employee. Conduct short weekly staff meetings to enhance communications. Use agendas. Take minutes of the meetings. Advise everyone of your expectations including all members working together as team members. Let them know that working together as a team is a performance factor that will be considered in performance evaluations and reviews. Conduct periodic performance reviews. Counsel and take action against problem employees.
John W. Olmstead, MBA, Ph.D, CMC, is a past chair and member of the ISBA Standing Committee on Law Office Management and Economics. For more information on law office management please direct questions to the ISBA listserver, which John and other committee members review, or view archived copies of The Bottom Line Newsletters. Contact John at jolmstead@olmsteadassoc.com.
Practice News
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June 30, 2010 |
Practice News
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June 29, 2010 |
Practice News
The Informant! What a movie. Illinois Lawyer Now gives it two thumbs up. After all, how can we resist a Hollywood flick that's based in Illinois and features a lawyer among its heroes? Especially a lawyer who happens to be former CLE program chair for the ISBA Antitrust & Unfair Competition Law Section, fer cryin' out loud? ISBA's Antitrust Law newsletter couldn't resist, either. In the latest issue, Jennifer Dixton and Kalina Tulley of the DOJ's antitrust division interview Jim Mutchnik, a former division lawyer now with Kirkland and Ellis who was portrayed in The Informant! by Jayden Lund. (Jayden doesn't look a thing like Jim.) Also read an earlier interview with Jim and FBI agent Bob Herndon in the WSJ Law Blog.
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June 26, 2010 |
Practice News
By Lisa Colpoys
Looking for Pro bono case pairing and mentor matching system? If so, the brand new Pro Bono Case Pairing and Mentor Matching System found at www.IllinoisProBono.org is here to help you! This system connects pro bono volunteers with one another as mentors and mentees or as case partners. Ultimately, the system is designed to make pro bono work more accessible, efficient and effective for pro bono attorneys and the clients they serve.
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June 24, 2010 |
Practice News
CRIMINAL
People v. Boeckmann
By Kerry J. Bryson, Office of the State Appellate Defender These consolidated cases involved a constitutional challenge to Section 6-206(a)(43) of the Illinois Vehicle Code, the statutory provision which requires suspension of driving privileges for 90 days for any person receiving court supervision for unlawful consumption of alcohol under 21 years of age. The circuit court held that the statute, as applied, violated due process because a vehicle was not involved in the commission of the offense. The Supreme Court disagreed. The purpose of 6-206(a)(43) is to "promote the safe and legal operation and ownership of motor vehicles." Suspension of driving privileges bears a rational relationship to that purpose because "young people who have a driver's license and consume alcohol illegally may also drive after consuming alcohol regardless of whether a motor vehicle is involved." And, the suspension of driving privileges is a reasonable method of furthering the public interest in safe and legal operation of motor vehicles, despite the absence of a vehicle or any plan to drive. So, for persons under 21, it doesn't matter if a vehicle is involved in the commission of the offense of unlawful consumption of alcohol. It doesn't even matter if a person under 21 who commits the offense of unlawful consumption of alcohol contemplates driving or not. -
June 23, 2010 |
Practice News
Asked and Answered By John W. Olmstead, MBA, Ph.D, CMC Q. We are a 24 attorney firm in Northwestern Wisconsin. We have recently been discussing the feasibility of hiring our first legal administrator. How large should a firm be when it is time to hire an administrator? A. There is no magic size. We just completed an engagement recruiting an administrator for a 14 attorney firm. A couple of months ago we recruited one for a seven attorney firm. We also have law firm clients with over 40 attorneys that don’t have an administrator. I believe that an administrator, or office manager, is appropriate in firms of all sizes. It is a matter of attitude and commitment on the part of the partners and whether they are willing to delegate responsibility and authority to an administrator to run the day-to-day operations of the firm. The firm should start with a job description and then decide whether the firm is willing to delegate responsibility and authority. If not, the firm should not hire an administrator. John W. Olmstead, MBA, Ph.D, CMC, is a past chair and member of the ISBA Standing Committee on Law Office Management and Economics. For more information on law office management please direct questions to the ISBA listserver, which John and other committee members review, or view archived copies of The Bottom Line Newsletters. Contact John at jolmstead@olmsteadassoc.com.
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June 22, 2010 |
Practice News
The ISBA YLDNews has a great now-and-again feature by Anna P. Krolikowska of Northbrook. Called "What can I be with a J.D.?," it's devoted to law-related but nonlawyering jobs. The latest installment spotlights Laurel Hajek, who talks about her role as assistant dean for career services at John Marshall Laurel describes her job (she loves working with law students, whose “enthusiasm and energy is contagious") and offers pointers to people who think they might like to do what she does (for starters, "maintain strong ties with [your] law school"). Read the interview.
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June 22, 2010 |
Practice News
The Illinois Supreme Court has appointed Brendan A. Maher as Circuit Judge of the 17th Judicial Circuit, Third Subcircuit, Judgeship A. This appointment is effective Aug. 2, 2010 and terminates on Dec. 3, 2012.
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June 17, 2010 |
Practice News
By Shamla Naidoo Some of you may have read an article published in the June 2010 issue of the ABA Journal, “A Scam by Any Name.” In it, the author discusses the growing number of online scam artists targeting law firms and legal professionals, including a single scam that cost six firms in Hawaii over half a million dollars. This type of scam is an unfortunate fact of life in our increasingly interconnected world. Advice from the FBI that “most attorneys are smart enough to just delete these emails, or regard them with suspicion” is like saying don’t open email with viruses – if we knew about the virus, we wouldn’t open the email. In the physical world, we pay attention to clues that help alert us to dangerous situations. We know better than to walk down dark alleys at night or flash cash in cities known for high crime. However, not all of us apply the same “street savvy” while online; even if we do, malicious emails look like normal emails to a casual viewer. A website set up by criminals may look exactly the same as that of a legitimate organization and sometimes is even a copy of a real website with a few technical differences invisible to the naked eye. Rather than telling them not to become victims, it is more helpful to educate lawyers on “red flags” that often characterize suspicious electronic correspondence.
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June 16, 2010 |
Practice News
More and more clients want to make sure their beloved pet is provided for after they die. They'll be coming to you for help. Fortunately for you, Melissa Maye takes you step by step through the process of creating a pet trust in the latest ISBA Animal Law newsletter. (For starters and in case you didn't know, Illinois has a Pet Trust Act -- to find it, go here and scroll down to 760 ILCS 5/15.2). Read her clear, informative article. Rrruff!
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June 16, 2010 |
Practice News
Asked and Answered By John W. Olmstead, MBA, Ph.D, CMC Using RULES to Improve Profitability and Cash Flow Q. Our seven attorney firm is struggling with poor profitability and cash flow issues as well. How have other small firms fared during the past year? What should we focus on? A. In general – small firms have fared pretty well during the recession. Some actually had best year ever. Many experienced flat or 10% revenue declines in 2009. Small firms that had biggest problems were those that had issues before the recession. Successful firms play by the RULES to improve profitability, make more money & improve cash flow. Here is the general idea. R = Rate & Realization U = Utilization L = Leverage E = Expense Control S = Speed Realization Rate The percentage of your time that turns into cash over a specific time period
- Time Write Downs
- Accounts Receivable Write-offs