Asked and Answered
By John W. Olmstead, MBA, Ph.D, CMC
Q. I am a new firm administrator with a 35-attorney litigation firm in Los Angeles, California. The accounting department has seven staff members handling a variety of tasks. My partners are concerned that we are inefficient and over-staffed. I am having a hard time finding where to start so to get a handle on this issue. Please provide any information that you are willing to share.